We take your privacy seriously and this privacy statement explains how AllTaps.co.nz (collectively, “we,” “us,” or “our”) collects, uses, shares, and processes your information.
Collection and Use of Personal Data
Personal data refers to any information that can be used to directly or indirectly identify you. This may also include anonymous data that can be linked to identifiable information. Personal data does not include information that has been permanently anonymised or aggregated so that it can no longer identify you.
Promoting Safety and Security
We follow principles of legality, transparency, and minimal data use, processing only what is necessary for legitimate purposes. We apply technical and administrative measures to protect your data and ensure safety. We use personal data to verify accounts and user activity, detect and prevent fraud, and investigate potentially illegal activity or policy violations. This processing is based on our legitimate interest in maintaining a secure and trustworthy environment for our products and services.
What Personal Data We Collect
ⅰ. Data you provide:
We collect personal information you provide when using our website or services — for example, when you create an account, contact us, take part in a survey, or make a purchase. This may include payment information (such as your credit or debit card number), billing and shipping addresses, contact details, and any authentication details.
ⅱ. Data from your use of our services:
When you visit our website, we may automatically collect information about your device, such as your IP address, browser type, operating system, device ID, and usage details. We may also collect approximate location data via IP or browser settings to help improve our website experience and service quality.
How We Use Your Personal Data
We use personal data to provide, improve, and develop our products and services; to communicate with you; to offer personalised experiences and promotions; and to protect both you and us from misuse or fraud.
ⅰ. Providing and improving services: We use data for analysis, research, and audits to enhance our services and ensure reliability. This may include quality control, service improvement, and maintaining business operations.
ⅱ. Communicating with you: With your consent, we may send you marketing communications about our products and services, updates to your orders or account, and policy notifications. You can opt out of marketing communications at any time by contacting us. We may also share limited personal data with trusted third-party partners to improve service delivery — only with your consent.
Definition of "Cookies"
Cookies are small data files stored on your browser to help us remember your preferences, recognise your device, and improve your browsing experience. They also help us measure performance and detect irregular activity. In this Privacy Statement, “cookies” refers to all such technologies used for these purposes.
Use of Cookies
We use cookies to make our website function properly, secure your sessions, personalise your shopping experience, and improve marketing effectiveness. The specific cookies we use may vary depending on the part of our site you visit.
Disclosure of Personal Data
We may share personal data with strategic partners who assist us in providing or improving our services, such as payment processors, couriers, and IT service providers. We never sell your data or share it with third parties for their own marketing purposes without your explicit consent.
Data Storage, Transfer, and Processing
ⅰ. Legal obligations: We may process or disclose your personal data when required by New Zealand law or other applicable legal obligations.
ⅱ. Business operations: In cases such as mergers, acquisitions, or restructuring, your personal data may be transferred to relevant third parties to ensure continued service provision.
ⅲ. Security and compliance: We may disclose personal data if necessary to comply with the law, enforce our terms, or protect the safety and rights of others.
Your Rights
You have the right to access, correct, or delete your personal data. You may also request that we restrict or stop processing your data, or request a copy of your data in a structured format. If you wish to exercise your rights or lodge a complaint, please contact us — we will respond within a reasonable timeframe (typically within 30 days).
Third-Party Websites and Services
Our website may contain links to third-party websites. Please note that we are not responsible for their privacy policies or data practices. We recommend reviewing the privacy policies of any third-party sites you visit.
Data Security, Integrity, and Retention
We apply industry-standard technical and organisational safeguards to protect your data from unauthorised access, loss, or misuse. Personal data is retained only for as long as necessary to fulfil the purposes described in this policy or as required by law.
Changes to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in law, technology, or our business practices. The latest version will always be available on our website. Continued use of our services after changes take effect indicates your acceptance of the revised policy.